After having my XBOX 360
for over a year, guess what happened
to it last week? In the middle of an intense game play the system crashed and we got the Red Ring Of Death
. So I called the XBOX
and they were very helpful. I had to go through first this automated voice system name Max. To get through directly just say :”Supervisor”. When I finally got through, the customer support rep informed me that my warranty
has expired and I have to pay $138 to fix and it will automatically give me 2 years of extended warranty
. I told him how wrong this is especially
even though we have had the system for over a year, we only used it for the last three months and how our PS2 that we have had over 4 years is still running nicely.
After speaking to the supervisor I was granted a one time deal free repair, with an optional $50 2 year extended warranty, which I will get for sure.
Therefore, I highly recommend anyone to buy the XBOX360